{"id":19731,"date":"2024-08-19T13:07:38","date_gmt":"2024-08-19T11:07:38","guid":{"rendered":"https:\/\/www.snav.it\/?page_id=19731"},"modified":"2024-08-19T16:00:20","modified_gmt":"2024-08-19T14:00:20","slug":"pmr","status":"publish","type":"page","link":"https:\/\/snav.test3d0.it\/hr\/pmr","title":{"rendered":"SNAV PMR &#8211; Special Assistance for Passengers with Reduced Mobility"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css=&#8221;.vc_custom_1671784540212{margin-top: 32px !important;margin-bottom: 72px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"snav-page-title {{ $position }}\">\n    <h1>{{ $title }}<\/h1>\n<\/div>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f19736-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"19736\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/hr\/wp-json\/wp\/v2\/pages\/19731#wpcf7-f19736-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"19736\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f19736-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div class=\"col-xs-30 col-md-12\">\n\t<p><b>Do you need assistance for yourself or someone travelling with you?<\/b>\n\t<\/p>\n\t<p>For trips to <b><u>Croatia<\/u><\/b>, the Central Adriatic Ports Authority provides a free assistance service to passengers with reduced mobility traveling through the port of Ancona.\n\t<\/p>\n\t<p>The service must be requested 48h before transit, by completing and submitting the downloadable form at the following link: <a href=\"https:\/\/porto.ancona.it\/it\/page\/passeggeri-con-disabilita-ancona\" target=\"_blank\" alt=\"termini di privacy\" class=\"privacy\">https:\/\/porto.ancona.it\/it\/page\/passeggeri-con-disabilita-ancona<\/a>\n\t<\/p>\n\t<p>For all other <b><u>SNAV routes<\/u><\/b>, in order to arrange the necessary assistance, please contact us 5 to 2 business days before departure by filling out the following form:\n\t<\/p>\n\t<div class=\"col-xs-30 col-md-3\">\n\t\t<p><label>Last name *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"cognome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cognome\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-3\">\n\t\t<p><label>Name *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nome\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nome\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-3\">\n\t\t<p><label>E-mail *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-3\">\n\t\t<p><label>Telephone Number *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-3\">\n\t\t<p><label>Ticket number *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"biglietto\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\" value=\"\" type=\"text\" name=\"biglietto\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-2\">\n\t\t<p><label>Port of departure *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"imbarco\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\" value=\"\" type=\"text\" name=\"imbarco\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-2\">\n\t\t<p><label>Port of entry *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"sbarco\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"\" value=\"\" type=\"text\" name=\"sbarco\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-3\">\n\t\t<p><label>Date of departure *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"data_andata\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-required wpcf7-validates-as-date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"data_andata\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-2\">\n\t\t<p><label>Time of departure *<\/label>\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"ora_andata\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"00:00\" value=\"\" type=\"text\" name=\"ora_andata\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-12\">\n\t\t<p><i>Please, submit a new request if you need assistance on your return trip as well, at least 5 days and no later than 48 business hours before departure.<\/i>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-6\">\n\t\t<p><label><\/label>\n\t\t<\/p>\n\t\t<p>Last name and name of the passenger in need of assistance: *\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"adulti\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"adulti\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-12\">\n\t\t<p>Mobility device: *\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"dispositivo_mobilita\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"dispositivo_mobilita\"><option value=\"\">&#8212;Please choose an option&#8212;<\/option><option value=\"I have a motor disability that requires the use of my own manual wheelchair\">I have a motor disability that requires the use of my own manual wheelchair<\/option><option value=\"I have a motor disability that requires the use of my own electric wheelchair\">I have a motor disability that requires the use of my own electric wheelchair<\/option><option value=\"I have a motor disability that requires the use of my own mobility aids (cane, walker, crutches, etc.)\">I have a motor disability that requires the use of my own mobility aids (cane, walker, crutches, etc.)<\/option><option value=\"I have a mild motor disability that requires assistance from the company during boarding and disembarking on the ships\">I have a mild motor disability that requires assistance from the company during boarding and disembarking on the ships<\/option><option value=\"I have a mild disability that requires assistance from the company during boarding and disembarking on the ships using a wheelchair\">I have a mild disability that requires assistance from the company during boarding and disembarking on the ships using a wheelchair<\/option><option value=\"Other (specify in the notes field)\">Other (specify in the notes field)<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-12\">\n\t\t<p>Additional notes:\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"assistenza\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"\" name=\"assistenza\"><\/textarea><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-12 col-md-2\">\n\t\t<p>Attach the ticket: *\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"ticket\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".pdf,.jpg\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"ticket\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-xs-30 col-md-12\">\n\t\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"privacy\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Aware that the company provides free of charge, in the areas under its responsibility, where possible, <b>to and from the Meeting Points<\/b> specifically designated pursuant to Articles 11 and 12, paragraph 3 of the European Regulation on the rights of passengers traveling by sea and inland waterways, assistance to persons with disabilities or PRMs, <b>during boarding and disembarking operations and on board ships<\/b>. The assistance is adapted, if possible, to the individual needs of the person with disabilities or reduced mobility (Art. 10 EU Reg. 1177\/2010).\n\t\t<\/p>\n\t\t<p>The following <b>Meeting Points<\/b> are the designated locations where persons with disabilities or PRMs must go, <b>independently<\/b>, to receive the requested assistance:\n\t\t<\/p>\n\t\t<p>- Napoli Beverello Ticket Office<br \/>\n- Sorrento Port Ticket Office<br \/>\n- Procida Ticket Office<br \/>\n- Castellammare di Stabia Port Ticket Office<br \/>\n- Capri Ticket Office<br \/>\n- Napoli Mergellina Ticket Office<br \/>\n- Ancona Ticket Office<br \/>\n- Split Ticket Office<br \/>\n- For Casamicciola, the islands of Ponza and Ventotene and the Aeolian Islands (Lipari, Stromboli, Salina, Vulcano, Panarea), the <b>Meeting Points<\/b> are located at the passenger boarding and disembarking areas, therefore at the docks.\n\t\t<\/p>\n\t\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"privacy\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"privacy\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> To assist you, we must necessarily process some personal information that may disclose your health status.\n\t\t<\/p>\n\t\t<p>The data processing is based on your express consent, under par.9lett a) of Regulation (EU) 2016\/679.\n\t\t<\/p>\n\t\t<p>By submitting your request, you acknowledge that you have read the information on personal data processing available at <a href=\"https:\/\/www.snav.it\/en\/privacy\" target=\"_blank\" alt=\"termini di privacy\" class=\"privacy\">https:\/\/www.snav.it\/en\/privacy<\/a> and consent to your data processing for the purpose of providing the requested service.\n\t\t<\/p>\n\t\t<p>For further information, please refer to the <a href=\"https:\/\/www.snav.it\/go\/informativa-pmr\" target=\"_blank\" alt=\"termini di privacy\" class=\"privacy\">PMR Policy-Reduced Mobility Passengers.<\/a>\n\t\t<\/p>\n\t\t<p><i>*Required Fields.<\/i>\n\t\t<\/p>\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit request\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1671784540212{margin-top: 32px !important;margin-bottom: 72px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-19731","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/snav.test3d0.it\/hr\/wp-json\/wp\/v2\/pages\/19731","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/snav.test3d0.it\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/snav.test3d0.it\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/snav.test3d0.it\/hr\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/snav.test3d0.it\/hr\/wp-json\/wp\/v2\/comments?post=19731"}],"version-history":[{"count":2,"href":"https:\/\/snav.test3d0.it\/hr\/wp-json\/wp\/v2\/pages\/19731\/revisions"}],"predecessor-version":[{"id":19747,"href":"https:\/\/snav.test3d0.it\/hr\/wp-json\/wp\/v2\/pages\/19731\/revisions\/19747"}],"wp:attachment":[{"href":"https:\/\/snav.test3d0.it\/hr\/wp-json\/wp\/v2\/media?parent=19731"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}